Family & support

Interpreting and translation

MEG provides interpreting and translation so people can understand letters and appointments and be understood by services.

Prefer to talk? 01902 901270 · Monday to Friday, 9:30am to 5pm

MEG team members in front of the Migrant Empowerment Group banner Free
Cost
Free
Format
In person, by phone or written
When
On request
Who
Open to everyone
Where
Wolverhampton & Walsall

Overview

About this service

Not understanding a letter or an appointment can stop you getting the help you need. Our staff and volunteers help in many languages.

What we offer

  • Help reading and replying to letters
  • Interpreting at appointments, by phone or in person
  • Translation of short documents

How to ask

Call us on 01902 901270 or email info@migrantempowerment.org. Tell us your language and what you need.

Who it’s for: Anyone who needs help with language

Your journey

What to expect

  1. Get in touch

    Call, visit, or send a request online. You can ask in your own language.

  2. We listen

    A private conversation about what you need. It is confidential.

  3. Your plan

    We agree the support that is right for you – with us or with a specialist service.

  4. Follow-up

    We check in with you and change the support if you need something different.

Afterwards

Where it can lead

  • Understanding your letters and appointments
  • Being heard clearly by services
  • Confidence to manage on your own over time

What to bring

  • The letter or document you need help with
  • Date and place of your appointment

Questions people ask

Which languages do you cover?

Our staff and volunteers speak many languages, including French. Tell us your language and we will find help.

Explore

  • Advice and orientation

    Free, confidential advice and help to find your way around services.

  • Befriending

    Home visits and one-to-one practical support, especially for women who feel isolated.

  • Parenting group sessions

    Support for parents to build strong relationships and help children feel confident.